Privacy Policy

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Introduction and Overview

Wing Snob is committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy applies to all users of our website (foodwingsnob.rest), our online ordering systems, mobile applications, and any other digital or physical touchpoints where we collect personal information in connection with our food services.

We operate in the United States and comply with all applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), as well as the Federal Trade Commission (FTC) Act regarding unfair or deceptive practices. Where applicable, we also adhere to other state-specific privacy regulations that may govern the rights of our customers.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

Wing Snob reserves the right to modify this Privacy Policy at any time. We will notify you of significant changes by posting a prominent notice on our website or by sending you an email notification to the address you have provided. Your continued use of our services following such notice constitutes your acceptance of the updated policy.

2. Information We Collect

We collect several categories of information to provide you with excellent food service, process your orders, improve our offerings, and communicate with you effectively. The types of information we collect include the following:

2.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our newsletter, participate in promotions, or contact us directly, we may collect the following personal identification information:

• Full name – to identify you and personalize your experience
• Email address – for order confirmations, account communications, and marketing (with your consent)
• Phone number – for order updates, delivery coordination, and customer support
• Billing and shipping address – to fulfill delivery orders and process payments
• Date of birth – where required for age verification purposes
• Profile information – such as username, password (stored in encrypted form), and food preferences

2.2 Payment and Financial Information

When you place an order through our website, we collect payment-related information necessary to complete your transaction. This may include:

• Credit card or debit card details (card number, expiration date, CVV — processed securely through PCI-DSS compliant third-party payment processors)
• Digital wallet information (such as Apple Pay or Google Pay)
• Billing address associated with your payment method
• Transaction history and order records

Please note that Wing Snob does not store your full payment card details on our own servers. All payment processing is handled by certified, third-party payment processors who maintain strict security standards.

2.3 Order and Transaction Data

We collect information about the orders you place with us, including:

• Items ordered, quantities, customizations, and special instructions
• Order dates, times, and frequency
• Order status and delivery history
• Loyalty points, reward redemptions, and promotional code usage
• Customer reviews and feedback submitted about our food and service

2.4 Usage and Technical Data

When you visit our website at foodwingsnob.rest, we automatically collect certain technical data about your device and how you interact with our site:

• IP address – to determine your approximate geographic location and for security purposes
• Browser type and version – to optimize our website display
• Operating system and device type – to ensure compatibility
• Pages visited, links clicked, and time spent on each page
• Referring URLs – to understand how you arrived at our website
• Session identifiers – to maintain your session while browsing
• Search queries entered on our website

2.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. For a comprehensive explanation of our cookie practices, please refer to Section 9 (Cookie Policy) of this document. Cookies help us remember your preferences, keep you logged in, and deliver relevant content and advertisements.

2.6 Communications Data

If you contact us via email, phone, live chat, or social media, we may collect and retain records of those communications, including:

• The content of your messages, complaints, or inquiries
• Your contact details provided during communication
• Records of any resolutions or follow-up actions taken

2.7 Location Data

With your permission, we may collect precise or approximate location data to facilitate delivery services, show you nearby menu availability, or provide location-based offers. You can disable location sharing through your device settings at any time.

2.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in using a social account such as Facebook or Google)
• Third-party delivery partners (such as DoorDash, Uber Eats, or Grubhub)
• Marketing partners and data analytics providers
• Publicly available sources for fraud prevention purposes

3. How We Use Your Information

Wing Snob uses the information we collect for a variety of legitimate business purposes. We only use your data in ways that are compatible with the purposes described in this Privacy Policy and as permitted by applicable law.

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders accurately and efficiently
• Managing your customer account and preferences
• Coordinating delivery and pickup logistics
• Sending order confirmations, receipts, and status updates
• Handling returns, refunds, and dispute resolution
• Providing customer support and responding to your inquiries

3.2 Improving Our Products and Services

• Analyzing customer preferences to refine and expand our menu offerings
• Monitoring website performance and identifying technical issues
• Conducting internal research, surveys, and quality assessments
• Developing new features, products, or promotional offerings
• Using aggregate, anonymized data for business intelligence and planning

3.3 Marketing and Communications

• Sending promotional emails, newsletters, and special offers (with your consent where required by law)
• Delivering personalized recommendations based on your order history and preferences
• Running loyalty programs, contests, and sweepstakes
• Displaying targeted advertisements on our website and third-party platforms
• Notifying you about changes to our menu, pricing, hours, or policies

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send or by contacting us at [email protected].

3.4 Legal Compliance and Security

• Complying with applicable federal, state, and local laws and regulations
• Detecting, investigating, and preventing fraudulent transactions and abuse
• Protecting the rights, property, and safety of Wing Snob, our customers, and the public
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from government authorities and law enforcement

4. How We Share Your Information

Wing Snob does not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted partners and service providers in the following circumstances:

4.1 Service Providers and Business Partners

We engage third-party vendors and service providers who perform functions on our behalf, including:

• Payment processors – to securely handle financial transactions
• Delivery and logistics partners – to fulfill your food delivery orders
• Cloud hosting and data storage providers – to maintain our website and databases
• Email marketing platforms – to send newsletters and promotional communications
• Analytics providers – such as Google Analytics, to understand website traffic and user behavior
• Customer support software providers – to manage customer inquiries and complaints
• Fraud detection services – to protect against unauthorized transactions

All third-party service providers are contractually obligated to use your information only as directed by Wing Snob, to maintain adequate security measures, and to comply with applicable privacy laws.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect and defend the rights or property of Wing Snob
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our customers, employees, or the public
• Comply with applicable regulations under the FTC Act or state consumer protection laws

4.3 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to your information becoming subject to a different privacy policy.

4.4 Aggregate and Anonymized Data

We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other business purposes without restriction.

4.5 With Your Consent

We may share your information with other parties when you have given us explicit consent to do so, such as when you choose to share your review on a third-party platform or participate in a co-branded promotion.

5. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. Wing Snob respects and supports these rights and provides mechanisms for you to exercise them.

5.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

5.2 General Privacy Rights (All Users)

Regardless of your state of residence, we provide all users with the following rights as a matter of good privacy practice:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right of Correction: You may request that we correct inaccurate or incomplete information in your records.
• Right of Deletion: You may request deletion of your personal information, subject to legal retention requirements.
• Right of Portability: You may request your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Right to Object to Marketing: You may opt out of direct marketing communications at any time.

5.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the following methods:

• Email: [email protected]
• Website: foodwingsnob.rest

We will verify your identity before processing your request to ensure the security of your information. We aim to respond to all verifiable consumer requests within 45 days of receipt, as required by California law. In complex cases, we may extend this period by an additional 45 days with proper notification.

6. Data Security Measures

Wing Snob takes the security of your personal information seriously and has implemented a comprehensive set of technical, administrative, and physical safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

6.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols.
• Encrypted Data Storage: Sensitive personal information, including passwords, is stored using strong cryptographic hashing algorithms.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems.
• PCI-DSS Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standard.
• Secure Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis, with multi-factor authentication required for administrative access.

6.2 Administrative and Organizational Measures

• Regular employee training on data protection and privacy best practices
• Strict data access policies and confidentiality agreements for staff
• Incident response and data breach notification procedures
• Vendor security assessments before engaging third-party service providers

6.3 Limitations of Security

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and applicable authorities as required by law, including under applicable state data breach notification laws.

7. Data Retention

Wing Snob retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following retention guidelines apply:

After the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data disposal procedures.

8. Children's Privacy

Wing Snob's food services, including alcohol-adjacent promotions where applicable, are directed at adults aged 18 and over. We do not knowingly market to, solicit information from, or process data belonging to children under the age of 18. Our website is not designed or intended for use by minors.

If we become aware that we have inadvertently collected personal information from a person under 18 years of age, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child under the age of 18 has provided personal information to us, please contact us immediately at [email protected] and we will take appropriate action.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the online collection of personal information from children under the age of 13 without verifiable parental consent. We go beyond this minimum standard by restricting our services to users aged 18 and above.

9. Cookie Policy

Our website at foodwingsnob.rest uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. This section provides an overview of our cookie practices.

9.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

9.2 Types of Cookies We Use

• Essential/Strictly Necessary Cookies: These cookies are required for our website to function properly. They enable core features such as page navigation, secure login, and shopping cart functionality. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. We use this information to improve how our website works. These cookies do not collect personally identifiable information.
• Functional Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
• Third-Party Cookies: Some cookies are placed by third-party services that appear on our pages, such as Google Analytics, Facebook Pixel, and social media sharing buttons.

9.3 Managing Cookie Preferences

You can control and manage cookies in various ways. Most web browsers allow you to refuse cookies, accept only certain types, or delete cookies that have already been set. Please note that restricting cookies may impact your experience on our website and limit certain functionalities.

You may also opt out of interest-based advertising through industry opt-out tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out portal at www.aboutads.info/choices.

10. International Data Transfers

Wing Snob is based in the United States and primarily processes your personal information within the United States. However, some of our third-party service providers may be located in or have operations in other countries, which means your personal information may be transferred to, stored, or processed in countries outside of the United States.

Where such international transfers occur, we take appropriate steps to ensure that your personal information remains protected to an adequate standard, including by:

• Using third-party service providers that have certified their compliance with applicable data protection standards
• Implementing contractual safeguards with international partners, including standard contractual clauses or equivalent mechanisms
• Ensuring that recipient countries or organizations provide an adequate level of data protection

By using our website and services, you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence. We are committed to ensuring that any such transfers are conducted lawfully and with appropriate protections in place.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated by Wing Snob. These may include delivery platform partners, social media platforms, payment gateways, and other food or lifestyle-related websites. This Privacy Policy does not apply to those third-party sites.

We strongly encourage you to review the privacy policies of any third-party websites you visit. Wing Snob has no control over and assumes no responsibility for the content, privacy practices, or security of any third-party sites or services.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT browser signals. We will continue to monitor developments in this area and update our practices accordingly as industry standards evolve.

California residents may also use the Global Privacy Control (GPC) signal to opt out of the sale or sharing of their personal information. We recognize and honor GPC signals where technically feasible in accordance with CPRA requirements.

13. Marketing Communications and Opt-Out

With your consent where required, Wing Snob may send you promotional emails, SMS messages, push notifications, and other marketing communications about our menu items, special offers, loyalty rewards, new locations, and upcoming events.

13.1 How to Opt Out

• Email: Click the "unsubscribe" or "opt-out" link included at the bottom of every marketing email we send.
• SMS: Reply "STOP" to any promotional text message from Wing Snob.
• Account Settings: Log into your Wing Snob account at foodwingsnob.rest and update your communication preferences.
• Contact Us: Email us at [email protected] with a request to be removed from our marketing lists.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages, such as order confirmations, delivery updates, and account notifications, as these are necessary for providing our services to you.

14. California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 5, California residents are entitled to the following additional disclosures under the CCPA and CPRA:

14.1 Categories of Personal Information Collected in the Past 12 Months

• Identifiers (name, email, phone, IP address)
• Commercial information (order history, payment records)
• Internet or other electronic network activity (browsing history, search history on our site)
• Geolocation data (approximate location for delivery purposes)
• Inferences drawn from personal information (food preferences, marketing preferences)
• Sensitive personal information (payment card data, precise geolocation with consent)

14.2 Purpose of Collection

The personal information listed above was collected for the purposes described in Section 3 of this Privacy Policy, including service provision, order fulfillment, customer support, analytics, and marketing.

14.3 "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

15. How to File a Privacy Complaint

If you have concerns about how Wing Snob handles your personal information, we encourage you to first contact us directly so that we can address your concerns promptly and effectively.

15.1 Contact Wing Snob

Please reach out to our privacy team using the contact details provided in Section 16. We are committed to resolving all privacy concerns in a fair, timely, and transparent manner.

15.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response or believe that we are processing your personal information in violation of applicable law, you have the right to lodge a complaint with the appropriate regulatory authority:

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team. We are happy to assist you and are committed to addressing your concerns in a timely manner.

When contacting us with a privacy request, please include the following information to help us verify your identity and process your request efficiently:

• Your full name as registered with us
• Your email address associated with your Wing Snob account
• A description of your request or concern
• Your preferred method of response

17. Updates to This Privacy Policy

Wing Snob reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or our services. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website at foodwingsnob.rest
• Send an email notification to registered users where required by law or where the changes materially affect your rights

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after the effective date of any changes constitutes your acknowledgment of the updated policy.

This Privacy Policy was last reviewed and updated on May 28, 2026. © 2026 Wing Snob. All rights reserved.