Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Wing Snob ("Company," "we," "us," or "our"), governing your access to and use of the website located at foodwingsnob.rest (the "Website") and all related services, content, features, and functionality offered by Wing Snob (collectively, the "Services").

By accessing the Website, placing an order, creating an account, subscribing to any communications, or otherwise interacting with our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference.

If you are using our Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the legal authority to bind that entity to these Terms, and in such case, the terms "you" and "your" shall refer to that entity.

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our Services. By using our Services, you represent and warrant that you meet this age requirement. If you are under the required age, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Wing Snob is a food service business operating in the United States. Our Services include, but are not limited to, the following:

• Online Food Ordering: We offer customers the ability to browse our menu, customize food selections, and place orders for pickup or delivery through our Website.
• Menu Information: We provide detailed descriptions, pricing, and nutritional information for our food products, including wings, sides, sauces, beverages, and other menu items.
• Account Management: Registered users may create personal accounts to manage their order history, preferences, saved addresses, and payment methods.
• Promotions and Loyalty Programs: From time to time, we may offer special promotions, discounts, coupons, loyalty points, and other reward programs subject to their respective terms and conditions.
• Customer Support: We provide customer service assistance via email at [email protected] to address inquiries, complaints, and feedback.
• Email and Marketing Communications: With your consent, we may send newsletters, promotional offers, and updates related to our food products and services.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict access to any aspect of our Services at any time, with or without notice, without liability to you or any third party. Availability of specific menu items, promotions, or delivery zones may vary and is subject to change without prior notice.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the security and confidentiality of your account credentials and immediately notify us of any unauthorized access or suspected breach.
• Use our Services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with your use of our Services.
• Promptly pay for all orders placed through our Website and ensure that your payment information is accurate and up to date.
• Treat Wing Snob employees, delivery personnel, and other customers with respect and courtesy at all times.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities:

• Fraudulent Orders: Placing orders with false, misleading, or fraudulent information, including unauthorized use of another person's payment method or identity.
• System Interference: Attempting to gain unauthorized access to our servers, databases, or other technology infrastructure; introducing malware, viruses, or other harmful code; or disrupting the functionality of our Website or Services.
• Scraping and Data Mining: Using automated tools, bots, spiders, or similar mechanisms to extract, scrape, or harvest data from our Website without prior written consent.
• Intellectual Property Infringement: Reproducing, distributing, modifying, or creating derivative works based on our content, trademarks, or proprietary materials without authorization.
• Misrepresentation: Impersonating Wing Snob, its employees, or any other person or entity, or falsely representing your affiliation with any person or organization.
• Harassment: Engaging in harassing, abusive, threatening, defamatory, obscene, or otherwise objectionable conduct toward our staff, other users, or third parties.
• Spam and Unsolicited Communications: Using our platform to send unsolicited commercial messages or spam to other users or third parties.
• Circumventing Security Measures: Attempting to bypass, disable, or interfere with any security features, authentication mechanisms, or access controls implemented on our Website.
• Illegal Use: Using our Services for any purpose that violates applicable federal, state, or local laws, including but not limited to money laundering, fraud, or any other criminal activity.
• Resale of Services: Reselling, sublicensing, or otherwise commercially exploiting our Services without prior written authorization from Wing Snob.

Violation of any of the above prohibitions may result in immediate suspension or termination of your account, cancellation of pending orders, and may subject you to civil and/or criminal liability.

4. Intellectual Property Rights

All content, materials, and features available on the Website, including but not limited to text, graphics, logos, images, photographs, audio and video clips, icons, software code, trade dress, menus, recipes, and other proprietary information (collectively, "Content"), are the exclusive property of Wing Snob or its licensors and are protected under United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state laws.

Wing Snob grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for personal, non-commercial purposes in connection with using our Services. This license does not include the right to:

• Download, copy, reproduce, or distribute any Content for commercial purposes without our prior written consent;
• Modify, adapt, translate, reverse engineer, or create derivative works from any Content;
• Remove any copyright, trademark, or other proprietary notices from any Content;
• Use any Content in a manner that implies endorsement by Wing Snob without our express written permission.

Any unauthorized use of our intellectual property may result in legal action under applicable federal and state laws. All rights not expressly granted in these Terms are reserved by Wing Snob.

5. Payment Terms

5.1 Pricing and Fees

All prices for food items, delivery fees, service charges, and applicable taxes are displayed on the Website at the time of ordering. Prices are listed in U.S. dollars and are subject to change without prior notice. Wing Snob reserves the right to correct pricing errors at any time, and in such cases, we will notify you and provide an opportunity to cancel your order.

5.2 Payment Methods

We accept various forms of payment as indicated on our Website at checkout, which may include major credit cards, debit cards, and other electronic payment methods. By submitting payment, you represent and warrant that you are authorized to use the designated payment method and that the payment information provided is accurate and complete.

5.3 Authorization

When you place an order, you authorize Wing Snob to charge your designated payment method for the full amount of your order, including applicable taxes, delivery fees, and any applicable service charges. All charges are processed at the time of order confirmation.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. Refunds or credits may be issued at Wing Snob's sole discretion in cases of incorrect orders, quality issues, or service failures. To request a refund or report an issue with your order, please contact us at [email protected] within 24 hours of receiving your order.

5.5 Taxes

You are responsible for paying all applicable federal, state, and local taxes associated with your purchase. Wing Snob will collect and remit sales tax as required by applicable law based on the delivery or pickup location of your order.

6. Food Allergen and Dietary Disclaimer

Wing Snob takes food safety seriously; however, we cannot guarantee that any of our menu items are free from allergens, including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish. Cross-contamination may occur during food preparation. If you have a food allergy, sensitivity, or dietary restriction, it is your responsibility to inform us before placing your order and to independently assess whether our products are suitable for your dietary needs.

Wing Snob shall not be liable for any adverse reactions, illness, injury, or damages resulting from the consumption of our food products by individuals with known or unknown food allergies, intolerances, or dietary restrictions.

7. Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WING SNOB PROVIDES ITS WEBSITE AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY — We make no warranty that our food products or services will meet your specific expectations or requirements.
• FITNESS FOR A PARTICULAR PURPOSE — We do not warrant that our Services are appropriate or suitable for any specific purpose.
• NON-INFRINGEMENT — We do not warrant that our content, services, or technology are free from intellectual property claims by third parties.
• ACCURACY AND COMPLETENESS — We do not warrant that information on the Website, including menu descriptions, nutritional data, or pricing, is error-free, complete, or current.
• UNINTERRUPTED ACCESS — We do not warrant that the Website will operate without interruption, errors, or technical issues, or that defects will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND APPLICABLE STATE CONSUMER PROTECTION LAWS, IN NO EVENT SHALL WING SNOB, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY:

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if Wing Snob has been advised of the possibility of such damages. In no event shall Wing Snob's total cumulative liability to you for all claims arising out of or related to these Terms or the Services exceed the greater of: (a) the total amount paid by you to Wing Snob in the three (3) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).

Some states do not allow limitations on implied warranties or liability for incidental or consequential damages, so some of the above limitations may not apply to consumers in those states.

9. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob, its owners, officers, directors, employees, agents, licensors, contractors, and successors (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or inability to use our Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local laws or regulations;
• Your infringement of any intellectual property or other rights of any third party;
• Any content you submit, post, or transmit through our Website;
• Your fraudulent, negligent, or otherwise wrongful conduct;
• Any disputes between you and a third party arising from your use of our Services.

Wing Snob reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Wing Snob in asserting any available defenses. You shall not settle any such claim without Wing Snob's prior written consent.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Wing Snob. These links are provided for your convenience only and do not constitute an endorsement, approval, or recommendation of such third parties or their content. Wing Snob has no control over and assumes no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We encourage you to review the applicable terms and privacy policies of any third-party services you access.

11. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share information about you when you use our Website and Services. By using our Services, you consent to the data practices described in our Privacy Policy. We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) for California residents and the Federal Trade Commission Act (FTC Act) for consumer protection purposes.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Wing Snob operates, without regard to conflict of law principles that would otherwise require application of the laws of another jurisdiction.

You agree that any legal action, suit, or proceeding arising out of or related to these Terms or the Services that is not subject to arbitration under Section 13 shall be brought exclusively in the appropriate federal or state courts located in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on improper venue or inconvenient forum.

Nothing in these Terms shall limit Wing Snob's right to seek emergency injunctive or other equitable relief in any court of competent jurisdiction.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Wing Snob in writing at [email protected] and attempt to resolve the dispute informally. Wing Snob will make reasonable efforts to resolve any dispute within thirty (30) calendar days of receiving your written notice. If we are unable to resolve the dispute informally within that period, either party may proceed to binding arbitration as described below.

13.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED HEREIN, YOU AND WING SNOB AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR TO THE USE OF OUR SERVICES, SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules.

The arbitration shall be conducted in English, and the arbitrator shall apply the substantive laws of the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You and Wing Snob agree that the arbitration shall be conducted on an individual basis and not as a class or collective action.

13.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WING SNOB AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. If a court or arbitrator finds that the class action waiver in this section is unenforceable for any reason, then this entire arbitration agreement shall be null and void, and the parties shall resolve the dispute in court.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive relief or other provisional remedies in a court of competent jurisdiction to prevent irreparable harm, and claims of intellectual property infringement may be litigated in court without first proceeding through arbitration.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you use our Website or Services. Wing Snob reserves the right, at its sole discretion and without prior notice or liability, to:

• Suspend or terminate your account and access to our Services for any violation of these Terms;
• Refuse service to any person or entity for any reason permitted by applicable law;
• Discontinue, modify, or restrict any feature, function, or aspect of the Services at any time;
• Terminate these Terms in their entirety upon written or electronic notice to you.

Upon termination of your account or these Terms for any reason:

• Your license to use our Website and Services will immediately terminate;
• You must cease all use of our Website, Services, and Content;
• Provisions of these Terms that by their nature should survive termination (including but not limited to Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution) shall survive and remain in full force and effect.

15. Changes to Terms

Wing Snob reserves the right to modify, update, revise, or replace these Terms at any time at our sole discretion. When we make material changes to these Terms, we will provide notice by:

• Updating the "Last Updated" date at the top of this page;
• Posting a prominent notice on our Website; and/or
• Sending an email notification to the address associated with your account (where applicable).

Your continued use of our Website or Services after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of our Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

16. Force Majeure

Wing Snob shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, floods, fires, earthquakes, epidemics, pandemics, government actions or restrictions, war, terrorism, civil unrest, labor strikes, supply chain disruptions, or failures of third-party infrastructure, utilities, or service providers. In the event of a force majeure, Wing Snob will use commercially reasonable efforts to minimize the impact on our Services and restore normal operations as soon as practicable.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies, agreements, or notices incorporated herein by reference, constitute the entire agreement between you and Wing Snob with respect to the subject matter herein and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and warranties, whether written or oral, between the parties regarding your use of our Services.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or void under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and all remaining provisions shall continue in full force and effect as if the invalid or unenforceable provision had never been part of the agreement.

19. Waiver

The failure of Wing Snob to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Wing Snob in writing. No waiver of any term or condition of these Terms shall be deemed a continuing waiver of such term or condition or any other term or condition, nor shall any failure to assert a right or provision under these Terms constitute a waiver of such right or provision in the future.

20. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of Wing Snob. Any attempted assignment in violation of this section shall be null and void. Wing Snob may freely assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, corporate reorganization, or by operation of law, without restriction and without notice to you.

21. Electronic Communications

By using our Services and providing your email address, you consent to receiving electronic communications from Wing Snob, including but not limited to order confirmations, receipts, promotional offers, updates to these Terms, and customer service communications. You agree that all agreements, notices, disclosures, and other communications that Wing Snob provides to you electronically satisfy any legal requirement that such communications be in writing. This consent does not waive any rights you may have under the CAN-SPAM Act or other applicable laws governing commercial electronic messages.

22. Consumer Protection Compliance

Wing Snob is committed to complying with all applicable consumer protection laws in the United States, including the Federal Trade Commission Act (FTC Act, 15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce. Where applicable, we also comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and other applicable state consumer protection statutes. If you believe Wing Snob has engaged in any unfair or deceptive practice, please contact us directly to allow us to address your concern before filing a complaint with a regulatory authority.

23. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or our Services, please contact us using the information below: